Legal notice

Last Updated: September 24, 2026

These Terms of Use govern your access to and use of velqiza.com, including its webpages, mobile-accessible features, shopping functions, content, tools, customer account features, and other services made available through the website.

velqiza.com and the VELQIZORAβ„’ brand are owned and operated by Shenzhen Minghuide Culture Communication Co., Ltd.

Throughout these Terms, β€œVELQIZORAβ„’,” β€œCompany,” β€œwe,” β€œus,” and β€œour” refer to Shenzhen Minghuide Culture Communication Co., Ltd. The words β€œyou” and β€œyour” refer to any visitor, customer, account holder, or other person accessing the Site.

By accessing or using the Site, you acknowledge that you have read and agree to these Terms of Use and any policies incorporated by reference.

If you do not agree to these Terms, please discontinue use of the Site.

1. Our Business Information

Brand: VELQIZORAβ„’
Primary Website: velqiza.com
Owner: Jin Liang

Legal Company Name:
Shenzhen Minghuide Culture Communication Co., Ltd.

Business Address:
Room 1015, Block A, Weidonglong Business Building,
No. 4549 Longhua Ave, Qinghua Community,
Longhua Subdistrict, Longhua District, Shenzhen

Customer Service Phone:
+86 14704468220

Customer Support Email:
service@velqiza.com

VELQIZORAβ„’ and velqiza.com are operated by Shenzhen Minghuide Culture Communication Co., Ltd.

2. Related Policies

Your use of the Site may also be governed by additional policies published on velqiza.com, including our:

  • Privacy Policy

  • Terms of Service

  • Payment Options

  • Shipping Policy

  • Return & Refund Policy

  • Other notices or product-specific conditions displayed on the Site

These policies form part of the terms applicable to your use of the Site where relevant.

If mandatory law provides you with rights that conflict with these Terms, those mandatory rights will apply.

3. Accuracy of Information You Provide

When you provide information to us through the Site, checkout, customer support, account registration, return requests, or other communications, you agree that the information will be reasonably accurate, current, and complete.

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing information

  • Delivery address

  • Order information

  • Account details

You are responsible for correcting information that becomes inaccurate.

We are not responsible for delays or failed delivery resulting solely from incorrect information provided by a customer, except where applicable law provides otherwise.

4. Privacy

Our collection and processing of personal information are described in our Privacy Policy.

Depending on how you use velqiza.com, we may collect information through:

  • Checkout forms

  • Customer accounts

  • Cookies

  • Analytics technologies

  • Customer service communications

  • Payment processors

  • Order and shipping systems

Please review our Privacy Policy for further details regarding data collection, use, retention, disclosure, and your privacy rights.

5. Permission to Use the Site

Subject to these Terms, we grant you a limited, revocable, non-exclusive, non-transferable right to access and use velqiza.com for lawful personal purposes.

This permission does not transfer ownership of any Site content or intellectual property to you.

You may view and use publicly available Site content for ordinary personal and non-commercial purposes.

Any broader commercial use requires our prior written authorization.

6. Ownership of Site Content

Unless otherwise stated, materials displayed on or made available through velqiza.com are owned by, licensed to, or lawfully used by Shenzhen Minghuide Culture Communication Co., Ltd.

Such materials may include:

  • Text

  • Product descriptions

  • Graphics

  • Logos

  • Product images

  • Videos

  • Page layouts

  • Icons

  • Illustrations

  • Interface designs

  • Software components

  • Code

  • Downloadable materials

  • Brand elements

These materials may be protected by copyright, trademark, design, and other intellectual property laws.

7. Restrictions on Use

You may not use the Site or its content in a way that violates these Terms or applicable law.

Without our written permission, you must not:

  • Copy substantial portions of the Site for commercial use

  • Republish our product images for commercial purposes

  • Reproduce our branding in a misleading manner

  • Sell or license Site content

  • Modify copyright or trademark notices

  • Frame or mirror substantial portions of the Site

  • Circumvent access restrictions

  • Reverse engineer protected software components where prohibited by law

  • Use automated tools in a manner that materially disrupts the Site

  • Attempt unauthorized access to Site systems

  • Interfere with Site security

  • Introduce malware or harmful code

  • Use the Site to impersonate another person

  • Collect personal data unlawfully

  • Use the Site for fraudulent or deceptive activities

We may restrict access where reasonably necessary to protect the Site, our customers, or our business.

8. Automated Access and Data Collection

You may not use bots, scrapers, crawlers, data-mining tools, or similar automated technologies to extract substantial amounts of information from velqiza.com where doing so:

  • Interferes with Site operation

  • Circumvents technical restrictions

  • Violates intellectual property rights

  • Collects personal information unlawfully

  • Creates an unreasonable burden on our systems

  • Supports fraudulent or deceptive activities

Ordinary search-engine indexing and other legally permitted automated activity are not prohibited where they comply with applicable technical instructions and law.

9. Technical Access

You are responsible for obtaining the equipment, internet connection, browser, software, or other technology necessary to access velqiza.com.

Third-party service providers may charge you for:

  • Internet access

  • Mobile data

  • Telecommunications

  • Device usage

We are not responsible for charges imposed by your internet, mobile, or telecommunications provider.

10. Accounts

Certain Site features may allow you to create an account.

If you create an account, you are responsible for:

  • Keeping credentials confidential

  • Using accurate information

  • Preventing unauthorized access

  • Updating outdated information

  • Notifying us about suspected misuse

You may not:

  • Sell your account

  • Transfer account access without authorization

  • Impersonate another person

  • Create accounts for fraudulent purposes

We may restrict or suspend accounts involved in security incidents, fraud, abuse, or material violations of these Terms.

11. User-Submitted Content

The Site may allow users to submit:

  • Reviews

  • Comments

  • Questions

  • Images

  • Feedback

  • Product experiences

  • Other content

You remain responsible for content you submit.

You must not submit material that:

  • Is unlawful

  • Is fraudulent

  • Violates intellectual property rights

  • Violates privacy rights

  • Contains malicious code

  • Is intentionally deceptive

  • Contains threats or harassment

  • Contains unlawful discriminatory material

  • Misrepresents your identity or relationship with another party

12. License for User Content

When you voluntarily submit content for publication on our Site, you grant us a non-exclusive, worldwide, royalty-free license to host, reproduce, display, format, and use that content in connection with operating, promoting, and improving our Site and Services.

This license applies only to content you have the right to provide.

Personal information included in customer communications remains subject to our Privacy Policy.

Nothing in this section transfers ownership of your unrelated intellectual property to us.

13. Moderation of User Content

We are not required to publish or retain every review, comment, or submission.

Where legally permitted, we may remove or decline to publish content that:

  • Violates these Terms

  • Contains spam

  • Is irrelevant to the applicable product

  • Contains personal information improperly

  • Violates third-party rights

  • Contains malicious links

  • Is fraudulent or misleading

We do not guarantee that all user-generated content is accurate.

14. Product Information

We make reasonable efforts to present products accurately.

However, minor differences may occur in:

  • Color

  • Texture

  • Size

  • Finish

  • Appearance

  • Packaging

These differences may arise because of photography, display settings, manufacturing variations, or production updates.

Materially defective, damaged, incorrect, or misdescribed products remain subject to our Return & Refund Policy and applicable consumer law.

15. Product Availability

Products displayed on velqiza.com are subject to availability.

We may:

  • Change product selections

  • Update specifications

  • Limit quantities

  • Discontinue products

  • Remove unavailable products

  • Correct inventory errors

Adding an item to a shopping cart does not guarantee that inventory will remain available.

16. Orders and Purchases

Purchases made through velqiza.com are additionally governed by our Terms of Service, Payment Options, Shipping Policy, and Return & Refund Policy.

Submitting an order represents an offer to purchase.

We may review an order before fulfillment for:

  • Inventory availability

  • Payment authorization

  • Fraud prevention

  • Shipping feasibility

  • Address verification

  • Compliance purposes

17. Pricing Errors

Although we aim to keep pricing accurate, occasional errors may occur.

If a material pricing error affects an order, we may:

  • Correct the error before purchase

  • Contact the customer

  • Cancel the affected order where appropriate

  • Issue a refund if payment was already collected

Mandatory consumer rights remain unaffected.

18. Third-Party Links

velqiza.com may contain links to websites, payment platforms, social media services, carriers, or other resources operated independently from us.

These links are provided for convenience.

We do not control every third-party website and are not responsible for its:

  • Content

  • Security

  • Availability

  • Privacy practices

  • Terms

  • Products

  • Services

Visiting third-party services is subject to their own terms and policies.

19. Third-Party Tools and Services

Certain functions on our Site may depend on third parties such as:

  • Ecommerce technology providers

  • Payment processors

  • Shipping carriers

  • Analytics platforms

  • Advertising providers

  • Customer-support services

Third-party services may operate under their own terms and privacy practices.

We are not responsible for independent third-party actions beyond the extent required by law.

20. Electronic Communications

When you:

  • Place an order

  • Contact us by email

  • Create an account

  • Request customer support

  • Use electronic Site features

you communicate with us electronically.

Where legally permitted, we may provide communications electronically, including through:

  • Email

  • Website notices

  • Account notifications

  • Checkout messages

Such electronic communications may satisfy legal writing requirements where permitted by applicable law.

21. Marketing Messages

Where you have subscribed or where otherwise permitted by law, we may send marketing communications relating to:

  • Products

  • Promotions

  • New releases

  • Special offers

You may unsubscribe from promotional emails through the link included in the message.

Unsubscribing from marketing does not prevent us from sending essential transactional communications about:

  • Orders

  • Payments

  • Shipping

  • Returns

  • Refunds

  • Security

  • Customer support

22. Trademarks

VELQIZORAβ„’, associated logos, branding elements, and other marks displayed on our Site may be trademarks, trade names, or other protected brand assets.

You must not use our branding in a way that falsely suggests:

  • Sponsorship

  • Affiliation

  • Partnership

  • Authorization

  • Endorsement

without our prior written permission.

23. Copyright and Other Intellectual Property

Site content may be protected by copyright and other intellectual property rights.

You may not commercially reproduce, distribute, modify, transmit, publish, sell, or create unauthorized derivative works from protected Site content without permission from the applicable rights holder.

24. Intellectual Property Complaints

We respect the intellectual property rights of others.

If you believe content appearing on velqiza.com infringes your copyright, trademark, or another intellectual property right, please contact:

service@velqiza.com

Your notice should, where reasonably possible, include:

  • Your full name

  • Contact information

  • Identification of the protected work

  • Identification of the allegedly infringing material

  • The location of the material on our Site

  • Explanation of your ownership or authority

  • A statement explaining why you believe the use is unauthorized

  • Supporting documentation where applicable

We may request additional information before taking action.

25. Website Security

You must not:

  • Attempt to gain unauthorized access

  • Test vulnerabilities without authorization

  • Circumvent security systems

  • Disrupt our infrastructure

  • Introduce viruses

  • Deploy malware

  • Interfere with other users

  • Launch denial-of-service attacks

  • Obtain confidential information unlawfully

We reserve the right to restrict access and take appropriate action in response to suspected security threats.

26. Site Availability

We aim to maintain reliable Site access, but we do not guarantee uninterrupted availability.

The Site may occasionally be affected by:

  • Maintenance

  • Software updates

  • Network outages

  • Hosting disruptions

  • Security work

  • Technical failures

  • Third-party interruptions

  • Events outside our reasonable control

We may change or temporarily suspend Site features where reasonably necessary.

27. Disclaimer of Website Warranties

To the maximum extent permitted by applicable law, velqiza.com and its digital features are provided on an β€œas available” basis.

We do not guarantee that:

  • Access will always be uninterrupted

  • Every technical error will immediately be corrected

  • The Site will function identically on every device

  • Third-party integrations will always remain available

  • Every piece of information will always be completely free from error

Nothing in these Terms excludes warranties, statutory guarantees, or consumer rights that cannot legally be excluded.

28. Product and Consumer Rights

Nothing in these Terms is intended to exclude legal rights regarding products that are:

  • Defective

  • Unsafe

  • Damaged

  • Misdescribed

  • Incorrect

  • Not delivered as agreed

  • Otherwise non-conforming under applicable law

Mandatory consumer protections remain in force.

29. Limitation of Liability

To the maximum extent permitted by law, Shenzhen Minghuide Culture Communication Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the Site where such liability may legally be excluded.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

This section does not remove rights available under applicable consumer protection law.

30. User Responsibility

You are responsible for evaluating whether your use of Site information is appropriate for your circumstances.

You are also responsible for maintaining the security of your own:

  • Device

  • Browser

  • Email account

  • Passwords

  • Network

  • Account credentials

You should contact us if you become aware of suspicious activity involving an order or account.

31. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, or reasonable costs resulting directly from:

  • Fraud committed by you

  • Intentional misuse of the Site

  • Material violation of these Terms

  • Infringement of another party's rights

  • Unlawful conduct through the Site

This provision does not require a consumer to indemnify us for losses caused by our own unlawful conduct or obligations that cannot legally be excluded.

32. Suspension or Restriction of Access

We may restrict or suspend access where reasonably necessary because of:

  • Security risks

  • Fraud

  • Unlawful conduct

  • Repeated abuse

  • Material violations of these Terms

  • Attempts to interfere with Site operation

Any such restriction does not cancel obligations relating to legitimate transactions completed before the restriction.

33. Force Majeure

To the extent permitted by applicable law, we are not responsible for delays or inability to perform caused by events outside our reasonable control.

Examples may include:

  • Natural disasters

  • Extreme weather

  • Fires

  • Floods

  • Epidemics

  • Government actions

  • Customs restrictions

  • Transportation interruptions

  • Telecommunications failures

  • Carrier disruptions

  • Labor disputes

  • Civil disturbances

  • Other comparable events

We will make reasonable efforts to address affected orders where appropriate.

34. Shipping and Risk

Products purchased through velqiza.com may be shipped through independent carriers and fulfillment providers.

Delivery rights, shipment responsibilities, lost-package procedures, and remedies are governed by our Shipping Policy and applicable consumer law.

Nothing in these Terms is intended to transfer risk to a consumer earlier than permitted by mandatory law.

35. Governing Law

These Terms shall be governed by the laws applicable to Shenzhen Minghuide Culture Communication Co., Ltd., including applicable laws of the People's Republic of China, subject to mandatory consumer protection laws that may apply in the customer's country or region.

Nothing in this section deprives consumers of protections that cannot legally be waived under the laws applicable to them.

36. Disputes

If you have a concern regarding velqiza.com or a transaction, we encourage you to contact us first:

service@velqiza.com

We will make reasonable efforts to review legitimate concerns and seek an appropriate resolution.

If a dispute cannot be resolved informally, it may be handled through a competent court or other legally available dispute-resolution mechanism, subject to applicable jurisdiction and mandatory consumer rights.

37. No Mandatory Waiver of Consumer Rights

Nothing in these Terms requires a customer to waive rights that cannot legally be waived.

Where local consumer law grants greater protections than these Terms, those mandatory legal protections will apply.

38. Severability

If any provision of these Terms is found invalid, unlawful, or unenforceable, that provision will be limited or removed only to the minimum extent necessary.

The remaining provisions will continue to apply to the extent permitted by law.

39. No Waiver

Our failure to immediately enforce a provision does not mean that we permanently waive the right to enforce that provision.

Any waiver must be interpreted according to applicable law.

40. Assignment

You may not transfer rights or obligations arising under these Terms where doing so would materially affect our rights or obligations without our consent.

We may transfer or assign our rights and obligations as part of:

  • A corporate restructuring

  • Business transfer

  • Merger

  • Acquisition

  • Asset transfer

  • Similar transaction

provided customer rights are not unlawfully reduced.

41. Survival

Terms that by their nature are intended to continue after your use of the Site ends will remain effective where legally applicable.

These may include provisions relating to:

  • Intellectual property

  • Liability

  • User content

  • Disputes

  • Outstanding obligations

42. Entire Agreement

These Terms of Use, together with the policies incorporated by reference, represent the applicable agreement concerning your use of velqiza.com.

Related policies include:

  • Terms of Service

  • Privacy Policy

  • Payment Options

  • Shipping Policy

  • Return & Refund Policy

If a product or service includes separate specific terms, those additional terms may also apply.

Mandatory law will prevail where required.

43. Changes to These Terms

We may revise these Terms when reasonably necessary because of:

  • Legal changes

  • Operational updates

  • New Site features

  • Business changes

  • Policy updates

  • Security requirements

Updated Terms will be published on this page with a revised Last Updated date.

Continued use of the Site after an updated version becomes effective constitutes acceptance to the extent permitted by applicable law.

44. Contact Us

If you have questions about these Terms of Use, intellectual property concerns, or the operation of velqiza.com, please contact:

VELQIZORAβ„’

Operated by:
Shenzhen Minghuide Culture Communication Co., Ltd.

Owner:
Jin Liang

Business Address:
Room 1015, Block A, Weidonglong Business Building,
No. 4549 Longhua Ave, Qinghua Community,
Longhua Subdistrict, Longhua District, Shenzhen

Email:
service@velqiza.com

Phone:
+86 14704468220

Website:
velqiza.com